Jackson Energy Authority


Customer Portal

Welcome to the new, improved online account management portal. Existing Log In information from your previous JEA MyBill portal will not apply on this site. ALL customers must click “Sign Up” to create a new account. Your JEA 12-digit account number will be needed. Visit www.jaxenergy.com/payonline for details.


Core Features

View Statements

View Usage

Make Payments

Contact Utility


Get Assistance